Choosing a website chatbot
What AI chatbots cost, how they compare with live chat, answering services and FAQ pages, and the questions to ask before you choose.
3 posts
Does Your Small Business Need a Website Chatbot?
When a website chatbot is worth it for a small business, when it isn't, and a simple way to decide before you spend anything.
AI Chatbot vs. Answering Service vs. Live Chat
Comparing AI chatbots, answering services, and live chat for small businesses: what each handles, what each costs you in time, and how to choose.
Rule-Based Chatbot vs. AI Chatbot: What's the Difference?
Rule-based chatbots follow scripts. AI chatbots answer in their own words from your content. Here's how they differ, and which one fits a small business.
