What customers ask, by industry
The questions customers ask in each trade before they get in touch, from dental and law offices to plumbers, with sample answers to adapt.
3 posts
What Salon Clients Ask While You're With Another Client
The questions salon and spa clients ask online while you're busy, sample answers to adapt, and how to answer them without putting down your scissors.
What Plumbing Customers Ask Before They Call
The questions homeowners ask on plumbing websites before they pick up the phone, sample answers you can adapt, and how to handle emergencies online.
What Dental Patients Ask After Hours (and How to Answer)
The questions dental patients ask on your website after the office closes, sample answers you can adapt, and what a chatbot should never try to answer.
